Full-Time Bilingual Customer Operations Analyst – LibertyX – Boston, MA
We are looking for a bilingual customer operation analyst that speaks Spanish, Portuguese, and English. Strong preference for someone that is fluent in at least 2 of the 3 languages. The analyst will be responsible for liaising with our customers, retail stores, and international trading partners. As we are a small company, there is a lot of opportunity for top performers.
Day-to-day tasks will vary but generally include:
* Phone support with customers and partners
* Finalizing purchase orders and trades
* Responding to online and e-mail support tickets
* Helping out with sales and marketing as needed
You are a jack-of-all-trades and love working with customers. You are comfortable working independently and are known for your reliability and ability to get tasks done. Responsibilities will cover everything from running customer support (online and phone) to ensuring customer compliance with company policies and terms of service.
About LibertyX (libertyx.com):
LibertyX is building the global cash on-ramp to bitcoin. Currently it operates the largest cash-to-bitcoin network in the USA with thousands of local stores. Formerly known as Liberty Teller, the company launched America’s first bitcoin ATM in Boston, Massachusetts and has been growing since. Come join us as we bring digital currencies to the mainstream!
Job Type: Full-time
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